Returns & Exchanges

We want you to love your listening experience. If you are not satisfied, we offer a 15-day return period for all stock headphones in original condition.

Return Process

• 1.
  Initiate Request

  Contact our support team within 15 days of delivery to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Securely

  Place the headphones in their original wooden case and shipping box, including all cables and accessories.

• 3.
  Ship Item

  Affix the provided shipping label and drop the package off at any authorized carrier location.

• 4.
  Inspection & Refund

  Once our technicians verify the condition of the unit, your refund will be processed to the original payment method within 5 business days.